Delivering 'Best in Class Public services': A cross-sector perspective
Join this webinar to discover how the different sectors are working together to deliver 'Best in Class Public services'
Speakers
Max is responsible for the NAO’s work with departments that sit at the centre of government and leads the NAO’s work developing specialist expertise and insights. He joined the NAO in 2011 and has led the NAO’s value for money audit of the Department for Work & Pensions and digital transformation in government.
Before joining the NAO, Max was a consultant with McKinsey & Co. working in the UK and overseas in a range of sectors, including logistics, regulatory strategy, retail, climate finance and health. Max is a chartered accountant, certified IT auditor and PhD economist. He is based in the NAO’s Newcastle office and is a trustee of the North East Law Centre.
Petra is Managing Director of Health, responsible for providing a range of pivotal facilities management services to the NHS, a role she has held since January 2022.
Petra works collaboratively across the organisation to develop digital solutions that support our customers and enable our colleagues to deliver best-in-class facilities management provision. Her operational, business development, strategic and transformational experience enable her to view the business from multiple angles supporting the creation of new initiatives and assisting in driving significant change.
She is passionate about promoting the facilities management sector and the people that work within it. She has significant experience in the sector and prior to joining Serco, worked for OCS Group, most recently as Group Director of Excellence where she developed global best practice and proposition development.
